Email: [email protected]

Head Office: 01858 374 595 | London Office: 02030702894 |

Privacy Policy

Manor Interior SolutionsPrivacy Policy

Privacy Policy
Last Updated: April 2025

Manor Interior Solutions, Unit C3, Welland Business Park, Valley Way, Market Harborough, Leicestershire, LE16 7PS issues this privacy policy. It explains how we collect, use, and protect your data when you engage with our services, visit our website www.manorinteriorsolutions.co.uk, or provide your information through other channels.

1. Who We Are

Manor Interior Solutions is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK data protection laws.

If you have any questions about how we handle your data, please contact our Data Protection Lead:
Riccardo D’Elia
Email: [email protected]

2. Definitions

  • Data – all personal information submitted to Manor Interior Solutions. This includes information collected via website forms, communications, or onboarding documentation.
  • Data Protection Laws – refers to the UK GDPR, the Data Protection Act 2018, PECR, and any other applicable UK laws.
  • Cookies – small text files placed on your device when using our website.
  • User or You – any third party who accesses the Website and is not employed by Manor Interior Solutions.

3. What Data We Collect

We may collect and process the following types of personal data:

  • Name
  • Date of birth
  • Gender
  • Job title and profession
  • Contact details (email, phone number, address)
  • Identification and proof of eligibility to work (e.g. passport, visa, share code)
  • Financial details for payments
  • Demographic information (e.g. postcode, preferences)
  • Records of enquiries or correspondence
  • Website usage information via cookies

4. How We Collect Data

We collect data through the following methods:

  • Direct interactions – via phone, email, website contact forms, or meetings
  • Onboarding forms for employees or subcontractors
  • Automated technologies (e.g. cookies on our website)
  • Third-party sources (e.g. recruitment platforms or publicly available databases)

5. Lawful Basis for Processing

We rely on several lawful bases to process your data:

  • Contractual obligation – to fulfil contracts with clients, suppliers, or subcontractors
  • Legal obligation – to comply with employment, tax, and immigration laws
  • Legitimate interests – for internal administration, business development, or marketing
  • Consent – for optional marketing or cookie tracking

6. Purpose of Processing Your Data

Your data may be used for:

  • Internal record keeping and administration
  • Responding to enquiries and providing quotes
  • Contract fulfilment
  • Employee and subcontractor management
  • Right to work and identity verification
  • Marketing our services (where permitted)
  • Improving our website, products, and services

7. Sharing Your Data

We may share your data with:

  • Our employees, consultants, or professional advisers
  • IT and CRM service providers
  • Legal or regulatory bodies when required
  • Subcontracted suppliers working on our behalf (where appropriate and under strict agreements)

All third parties are required to treat your data in accordance with data protection laws.

8. Data Transfers Outside the UK

We may transfer your data outside the UK. In such cases, we ensure:

  • Adequate safeguards are in place (e.g. UK IDTAs or SCCs)
  • Transfers comply with UK data protection legislation
  • Your rights and freedoms are protected throughout

9. Data Retention

We retain personal data based on the following guidelines:

  • Employment records: 6 years post-employment
  • Subcontractor and supplier data: 2–5 years depending on engagement frequency
  • Financial and tax records: 7 years
  • Enquiries and quote records: 2 years

We may retain anonymised or archived versions for reporting or legal purposes.

10. Security Measures

We apply technical and organisational measures to secure your data:

  • Password-protected access for staff and contractors
  • Secure servers and data encryption
  • Regular backups and access reviews
  • Staff training and breach protocols

If you suspect a breach, contact us immediately at: [email protected]

11. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data (right to be forgotten)
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent for any consent-based processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk

12. Cookies

We use cookies on our website to personalise content, analyse traffic, and improve user experience.

Types of cookies:

  • Essential cookies – necessary for core site functionality
  • Analytical cookies – help us understand how users interact
  • Preference cookies – store user settings

We use a cookie consent banner. You can change your preferences at any time via your browser or the settings link on our website.

More information on cookies: https://www.aboutcookies.org

13. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

14. Subcontractor Data Privacy Statement

As part of our compliance with UK immigration law and Home Office requirements, all subcontractors must provide proof of their right to work in the UK before beginning any project. This may include:

  • Passport or ID document
  • Share code and date of birth
  • Visa or settled status confirmation

We process this data under legal obligation and legitimate interest to ensure site compliance and to avoid unlawful employment. All documents are securely stored and only accessed by authorised staff. Data is retained for up to 2 years after final engagement, unless legal obligations require otherwise.

Subcontractors also have full data protection rights and may contact us with any queries.

15. Business Changes

If Manor Interior Solutions is involved in a sale, merger, or restructuring, your data may be transferred to the new entity under the same terms of this privacy policy.

16. Updates to This Policy

We review and update this policy regularly to reflect changes in law or business practices.

The latest version will always be available on our website.

Contact Us:
For any questions, please contact:
Email: [email protected]